Contact Us

Use the form on the right to contact us.

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3987 Timlin Road
Cobourg, ON, K9A 4J9


Shipping + Returns

For all orders

Unless a product is out of stock, all orders are shipped within 1-3 business days. We will let you know if there are delays. All orders are shipped via Canada Post. Please note that transit times may vary, depending on your location

Local Orders / Pick Up

Arrangements can be made for local orders to be picked up. Upon checkout, you will be prompted to enter your shipping address. This step must be completed; however,  the next step allows you to choose pick up as your delivery option. This is free of charge.

International Orders

Pure Joy Herbal Creations is proud to offer international shipping to most anywhere in the world. International orders may incur charges for duties and taxes per the rates established by their respective countries. Duties and taxes are the responsibility of the buyer.

Return Policy

Returns accepted in person only.

If you feel there is something wrong with the product, or have chosen the wrong cream, we will work with you to try a different one. Please send email us at with any concerns about your purchase.