Shipping + Returns
For all orders
Unless a product is out of stock, all orders are shipped within 1-3 business days. We will let you know if there are delays. All orders are shipped via Canada Post. Please note that transit times may vary, depending on your location
Local Orders / Pick Up
Arrangements can be made for local orders to be picked up. Upon checkout, you will be prompted to enter your shipping address. This step must be completed; however, the next step allows you to choose pick up as your delivery option. This is free of charge.
Pure Joy Herbal Creations is proud to offer international shipping to most anywhere in the world. International orders may incur charges for duties and taxes per the rates established by their respective countries. Duties and taxes are the responsibility of the buyer.
Returns accepted in person only.
If you feel there is something wrong with the product, or have chosen the wrong cream, we will work with you to try a different one. Please send email us at email@example.com with any concerns about your purchase.